This Privacy Policy explains what personal information fil77 collects from players in the Philippines, how we use and protect it, who we may share it with, and what rights you hold under the Philippine Data Privacy Act of 2012. We are committed to handling your data with the transparency and care it deserves.
Six Core Commitments
Privacy at fil77 isn't just a legal obligation — it's part of how we build trust with Filipino players. These are the six pillars that define how we handle your personal information every day.
fil77 only collects the personal information that is strictly necessary to operate your account, process payments, verify your identity, and comply with PAGCOR and Philippine anti-money laundering regulations.
All personal data transmitted between your device and fil77 servers is protected by 256-bit SSL encryption — the same standard used by Philippine commercial banks for internet banking transactions.
fil77 does not sell, rent, or otherwise transfer your personal information to third parties for commercial marketing purposes. Your data is used only to deliver and improve the fil77 gaming experience.
Under the Philippine Data Privacy Act (RA 10173), you have the right to access, correct, erase, and object to the processing of your personal data. fil77 honours all valid data subject requests promptly.
fil77 processes personal data in compliance with the Philippine Data Privacy Act of 2012 (RA 10173), the implementing rules issued by the National Privacy Commission, and PAGCOR's player data requirements.
fil77 retains personal data only for as long as necessary for the purposes for which it was collected, or as required by Philippine law. Account and transaction records are retained for the period mandated by PAGCOR and AMLA regulations.
This Privacy Policy ("Policy") is issued by fil77 ("we," "us," or "fil77") and applies to all personal information collected from players ("you") who register, access, or use the fil77 online gaming platform at fil77.vip. By creating a fil77 account or continuing to use our platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the fil77 platform and contact us to arrange deletion of your data.
Philippine Data Privacy Act: fil77 is fully committed to compliance with Republic Act No. 10173, the Data Privacy Act of 2012, and all implementing rules and regulations issued by the National Privacy Commission (NPC) of the Philippines. Your rights as a data subject are outlined in Section 10 of this Policy.
This Policy describes how fil77 acts as a personal information controller in respect of the data it collects from players located in the Philippines and, where applicable, from players accessing the platform internationally. fil77 is responsible for the decisions made about how your data is collected, used, stored, and disclosed.
This Policy applies to all products and services offered through the fil77 platform, including live casino games, slot games, online bingo, sports betting, account management services, and customer support interactions. It does not apply to third-party gaming providers whose software runs within the fil77 platform — those parties have their own data processing responsibilities governed by their separate agreements with fil77.
This Policy should be read together with the fil77 Terms & Conditions, which form the primary legal agreement between you and fil77. In the event of any conflict between this Policy and the Terms & Conditions on a matter of data privacy, this Policy shall prevail.
fil77 collects the following categories of personal data from players. The specific data collected depends on how you interact with the platform and the level of account activity you engage in.
| Data Type | Examples | Mandatory? |
|---|---|---|
| Full Legal Name | As shown on government-issued Philippine ID | Yes |
| Date of Birth | Used to verify minimum age of 21 years | Yes |
| Mobile Number | Philippine mobile number for OTP and account comms | Yes |
| Email Address | Used for account notices, promotions, and security alerts | Yes |
| Residential Address | Street address, city, province — required for KYC above threshold | KYC Level 2+ |
| Government ID | PhilSys, Passport, Driver's License, GSIS/SSS ID, PRC ID | KYC Level 2+ |
fil77 collects records of all deposits, withdrawals, bonus claims, and wagers placed on the platform. For GCash and PayMaya transactions, fil77 receives confirmation of payment from the relevant e-wallet provider but does not store your full e-wallet PIN or authentication credentials. For bank transfer payments, fil77 records the originating bank name and transaction reference only.
When you access the fil77 platform, our servers automatically collect certain technical information including your IP address, device type and operating system, browser type and version, session timestamps, and pages visited within the fil77 interface. This data is used for security monitoring, fraud detection, and platform performance optimisation.
fil77 maintains records of your gaming activity including game sessions, bet amounts, game outcomes, and bonus usage. This data is retained for regulatory compliance purposes and is used to generate responsible gaming activity reports accessible within your account dashboard.
If you contact fil77's customer support via live chat, email, or any other channel, we retain records of those communications including the content of your messages, timestamps, and the resolution outcome. This data is used for quality assurance and to maintain continuity of support interactions.
fil77 collects personal data through the following channels:
fil77 processes your personal data for the following specific purposes:
Under the Philippine Data Privacy Act and general data protection principles, fil77 processes personal data on the following legal bases:
Withdrawing Consent: Where fil77 relies on your consent as the legal basis for processing (primarily marketing communications and non-essential cookies), you may withdraw consent at any time by updating your preferences in Account Settings or by contacting support. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
fil77 does not sell, rent, or otherwise transfer your personal information to third parties for their independent commercial use. fil77 may share your personal data with the following categories of third parties solely for the purposes described in this Policy:
fil77 engages third-party service providers to process data on our behalf under written data processing agreements that require them to maintain equivalent data protection standards to those described in this Policy. These include: payment gateway providers (GCash, PayMaya, bank transfer processors), identity verification services, cloud hosting and infrastructure providers, fraud detection and cybersecurity services, and customer support platform providers.
Third-party gaming software providers whose titles are offered within the fil77 casino lobby — including Evolution Gaming, Ezugi, PG Soft, JILI, and Pragmatic Play — receive limited session data necessary to deliver their game content, including session tokens and wagering events. fil77 does not share your full personal identity with these providers beyond what is technically required for game delivery and RTP certification.
fil77 is required by PAGCOR licensing conditions and Philippine law to report certain information to regulatory and law enforcement authorities, including: suspicious transactions reportable under the Anti-Money Laundering Act, information requested under valid legal process (court orders or subpoenas), and periodic player activity reports submitted to PAGCOR as part of our licensing obligations.
International Data Transfers: Some of fil77's service providers and gaming software partners operate servers located outside the Philippines. Where fil77 transfers personal data internationally, we require contractual safeguards equivalent to those mandated by the Philippine Data Privacy Act to be in place with the recipient. fil77 does not transfer player data to jurisdictions that do not provide adequate data protection standards without appropriate contractual protections.
fil77 uses cookies and similar tracking technologies on the fil77.vip platform. Cookies are small data files stored on your device that help the platform remember your preferences, maintain your session, and analyse how the platform is used. The following categories of cookies are used by fil77:
You can manage your cookie preferences at any time by accessing your Account Settings or by adjusting your browser's cookie controls. Note that blocking all cookies will prevent the fil77 platform from maintaining your login session.
fil77 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:
Your Role in Security: While fil77 maintains robust platform-side security, you also play an important role. Use a strong, unique password for your fil77 account. Enable two-factor authentication. Never share your login credentials or OTP with anyone — fil77 support staff will never ask for your password. Log out of your account when using a shared device, which is particularly relevant for players accessing fil77 from internet cafés in areas like Quezon City, Cubao, or Cebu City.
fil77 retains personal data only for as long as is necessary for the purposes described in this Policy or as required by applicable Philippine law. The following retention periods apply:
| Data Category | Retention Period | Legal Basis for Retention |
|---|---|---|
| Account & Identity Records | Duration of account + 5 years after closure | PAGCOR licensing requirement |
| Financial Transaction Records | 10 years from transaction date | Anti-Money Laundering Act (RA 9160) |
| KYC Documentation | 5 years after account closure | PAGCOR / AMLA compliance |
| Gaming Activity Logs | 5 years from session date | PAGCOR audit trail requirement |
| Support Communications | 3 years from last interaction | Legitimate interests (QA, dispute resolution) |
| Marketing Preferences | Until consent withdrawn + 1 year | Consent |
| Analytics Cookie Data | 13 months (anonymised after 90 days) | Legitimate interests / Consent |
Upon expiry of the applicable retention period, fil77 will securely delete or anonymise your personal data in accordance with its internal data disposal procedures.
Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights in respect of the personal data that fil77 holds about you. You may exercise any of these rights by contacting fil77 support — contact details are provided in Section 13 of this Policy.
Request a copy of the personal data fil77 holds about you and information about how it is processed.
Request correction of inaccurate or incomplete personal data that fil77 holds about you.
Request deletion of your personal data where there is no longer a lawful basis for fil77 to retain it.
Object to the processing of your data for marketing purposes or where processing is based on legitimate interests.
Receive a copy of certain personal data in a structured, machine-readable format for transfer to another service.
Lodge a complaint with the Philippine National Privacy Commission if you believe fil77 has mishandled your data.
fil77 will respond to all valid data subject requests within 15 calendar days of receipt, or within the timeframe required by applicable law where this is shorter. Some requests may be subject to lawful restrictions — for example, fil77 cannot erase transaction records that must be retained under the Anti-Money Laundering Act. In such cases, fil77 will explain the applicable limitation in writing.
The fil77 platform is strictly intended for persons aged 21 years and older. fil77 does not knowingly collect personal data from individuals under 21 years of age. The minimum age for participation in online gaming in the Philippines is 21 years, as established by PAGCOR regulations.
fil77 employs age verification checks during registration and KYC processes specifically to prevent underage individuals from accessing the platform. If fil77 discovers that personal data has been collected from a person below the age of 21, that data will be deleted immediately and the associated account will be closed. Any funds in the account at the time of closure — including winnings — will be forfeited as required by PAGCOR regulations.
Responsible adults are encouraged to use parental control and content filtering software to prevent access to gambling websites, including fil77, by minors in their households.
Report Underage Access: If you become aware that a minor has accessed or registered for the fil77 platform, please report this to fil77 support immediately. All such reports will be investigated promptly and the account will be reviewed and closed if the report is substantiated.
fil77 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, PAGCOR regulatory requirements, or our platform's functionality. Material changes to this Policy will be communicated to registered players via email to their registered address and/or via a prominent notice on the fil77 platform not less than 7 days before the revised Policy takes effect.
Your continued use of the fil77 platform after the effective date of any amended Policy constitutes your acceptance of the revised terms. If you do not accept the revised Policy, you should cease using the platform and request account closure. The current version number and effective date of this Policy are displayed at the top of this page.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by fil77, please contact our data protection team via the following channels:
If you are not satisfied with fil77's handling of your data privacy concern, you have the right to escalate your complaint to the Philippine National Privacy Commission (NPC). The NPC is the regulatory body responsible for enforcing the Data Privacy Act in the Philippines and accepts complaints from data subjects who believe their rights under RA 10173 have been violated.
Response Time Commitment: fil77 undertakes to acknowledge all data privacy enquiries within 3 business days. Full responses to data subject requests — including access, rectification, and erasure requests — will be provided within 15 calendar days, as required by the Philippine Data Privacy Act. Complex requests may require additional time, in which case fil77 will communicate the expected completion date in writing.
fil77 is built around transparency and trust. Your GCash transactions, personal details, and gaming activity are handled under strict Philippine data protection law. Ready to play safely?
21+ Only · Philippines · RA 10173 Compliant · PAGCOR Framework